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Technical
Whitepapers


Developers
Augment
Documentation
Information Architecture
bullet Usability - analysis and improvements
bullet User interface and human-computer interaction (UI/HCI)
bullet Disability and accessibility solutions (including 508)
bullet Human factors engineering
bullet Structuring and navigation (the first internal, for systems administration, and the second for users)
bullet Information architecture / database design
bullet User psychology, external and internal, from inhouse professionals to occasional users
bullet Project management (of both tech and design)
bullet Knowledge management (that works)
Web Site Development and Ecommerce Solutions
bullet Web site reviews
bullet Web site revenue analysis
bullet Search engine optimization (SEO)
bullet Integrating web sites with company operations, including sales, marketing, ordering, financials, and customer service
bullet Compatibility testing
bullet Web site search tools
bullet Visitor/user log analysis (turning data into useful knowledge)
bullet Alternative profit models: traffic generation, referrals, commission, licensing
bullet Choosing web site hosting options (and outsourced services)
bullet Choosing middleware and backend software
E-business Analysis and Research
bullet Business model analysis
bullet Pre-launch Internet traffic analysis
bullet Market sector research
bullet Internet marketing
Education & Training
bullet Setup of efficient web site maintenance and expansion by clients, including best tools and procedures
bullet Systems and web site documentation (technical, how-to, and plain English)
bullet Lectures and public speaking


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