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Services

Information Architecture

Usability - analysis and improvements
User interface and human-computer interaction (UI/HCI)
Structuring and navigation (the first internal, for systems administration, and the second for users)
Information architecture / database design
User psychology, external and internal, from inhouse professionals to occasional users

Web Site Development and Ecommerce Solutions

Web site reviews
Web site revenue analysis
Integrating web sites with company operations, including sales, marketing, ordering, financials, and customer service
Web site search tools
Web analytics

E-business Analysis and Research

Business model analysis
Pre-launch Internet traffic analysis
Market sector research
Internet marketing

Education and Training

Setup of efficient web site maintenance and expansion by clients, including best tools and procedures
Systems and web site documentation (technical, how-to, and plain English)
Lectures and public speaking

DOCUMENTATION and ARCHIVES

Technical Whitepapers

Business / Social Whitepapers

Developers -
NLS/Augment Documentation

Consumer & Business Information
Publishing Division
(Link forthcoming)

© 1994-2008 Hastings Research Inc. All rights reserved.
Keywords: web pages, electronic commerce, ecommerce, market research, design
Updated: August 19, 2008